$100 Million Saved
in repair costs annually
1.9 Million
customers & growing
A. Effective January 2026, NLC partnered with Oncourse Home Solutions to provide member cities with enhanced home protection programs. The partnership addresses unforeseen home repair costs that strain homeowner finances and jeopardize housing maintenance and safety.
Q. What is the NLC and Oncourse Home Solutions partnership?
Frequently Asked Questions
Programs are provided by American Water Resources, LLC, American Water Resources of Florida, LLC and American Water Resources of Texas, LLC (d/b/a Oncourse Home Solutions).
The National League of Cities (NLC) is the voice of America’s cities, towns and villages, representing more than 200 million people across the country. NLC works to strengthen local leadership, influence federal policy and drive innovative solutions.
Building More Resilient Communities, Together
Oncourse Home Solutions is providing purpose-built protection programs that help NLC member communities strengthen housing stability, ease repair costs, and reinforce resident confidence.
Meaningful Impact for Communities and Their Residents
Building
Resident Trust
Resident-first experience, transparent terms, and no hidden service fees reinforce confidence in city leadership.
Take the next step in bringing enhanced home protection to your residents.
Supporting
Infrastructure Goals
Affordable coverage encourages faster response to water line leaks and failures, supporting conservation and reducing non-revenue water loss.
Boosting Local
Economies
Repairs are performed by vetted local service providers - keeping dollars circulating within your community.
Protecting What
Matters Most
Affordable, transparent protection plans help prevent costly deterioration from deferred maintenance.
Providing
Community Funding
Generate sustainable program funding through revenue sharing that can be reinvested in local priorities.
96%
customer satisfaction
A: For over 30 years, Oncourse Home Solutions has been a trusted and transparent partner to municipalities and utilities across the United States, supporting residents with practical home protection programs. The company demonstrates deep commitment to communities through its Oncourse Cares initiative, volunteering time and capital in local organizations while prioritizing critical infrastructure improvements.
For the NLC member offering, Oncourse fundamentally reimagined the warranty program to better support broader housing preservation—delivering more coverage at comparable pricing. Oncourse is offering five exclusive product lines with no service fees.
Q. Why did NLC choose Oncourse?
Water and sewer lines
HVAC systems (heating and cooling)
Interior plumbing with fixture replacement
Water heater repair and replacement
Interior electric protection
Q. What are the product offerings?
A.
Meet some of our partners
30+ Years
protecting homes
A.Oncourse offers complete home protection, which enhances NLC’s previous provider’s offering through superior coverage, competitive pricing, exclusive product categories, and long-term growth potential.
For instance, Water line and Sewer Line coverage is significantly higher in many cases, and some Year 1 packages include an introductory discount rate.
Q. What additional value does Oncourse’s coverage provide for members?
A. Revenue is generated through resident enrollments, a portion of which can be shared with the municipal partner or directly contributed to community initiatives. For specific revenue-sharing terms, contact Oncourse's business development team.
Q. How does the program generate revenue?
A: Oncourse manages all aspects of program design, launch and administration at no cost to your municipality. Oncourse collaborates with your city to provide joint program information to residents.
Q: How does my city implement this?
Our team will guide you through every stage of onboarding, customization, and launch.
Water | Sewer | Heating & Cooling | Plumbing | Water Heater | Interior Electric
Offering a variety of home protection programs